Last updated: January 10, 2025
This Privacy Notice (“Notice”) describes how US Health Partners LLC (collectively, “USHP,” “we,” “our,” or “us”) collects, uses, discloses, and otherwise processes the personal information described in this Notice and the rights and choices individuals have regarding such personal information. USHP provides physicians with capital, expertise, and access to a national network to accelerate the growth of their practice.
For information about your privacy choices, please review Section 7: Your Privacy Choices and Section 13: Additional Information for Certain Jurisdictions. Your use of our Services (defined below), and any dispute over privacy, is subject to this Notice and our Terms of Use.
Except as otherwise described below, this Notice applies to the personal information USHP collects and processes related to your use of our website where this Notice is posted, and other websites that may display or include a link to this Notice (“Site” or “Sites”), other online and offline services, and other products or services we make available to you (collectively, “Services”).
Not in Scope: This Notice does not apply to the personal information that we collect and process about USHP employees, contractors, personnel, job applicants, or candidates.
Additional Notices: In some cases, additional or supplemental privacy notices may be provided and will apply to certain personal information collected and processed by us. These additional notices will control to the extent there is a conflict with this Notice, with respect to your personal information that is subject to that additional notice.
Protected Health Information: In certain circumstances, we may collect or use your information through our Services while acting as a “business associate” under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), which may constitute “Protected Health Information.”
A business associate includes an entity that provides services to a HIPAA-covered entity that involves the use or disclosure of Protected Health Information. If your health care provider or health insurance company qualifies as a HIPAA-covered entity, and we provide services to them or on their behalf, we may qualify as their business associate. USHP is a business associate to the medical practices that it manages. These medical practices are covered entities under HIPAA and accordingly, the Protected Health Information that the practices collect about you will be covered under HIPAA. Please refer to the Notice of Privacy Practices applicable to the medical practice from which you receive services, as applicable. Protected Health Information, as defined under HIPAA, generally means information about you that identifies you and that relates to your physical or mental health or condition, the provision of health care to you, or payment for health care provided to you. To the extent we are acting as a business associate, we will only use and disclose your information as permitted by HIPAA, which may include, but is not limited to, fulfilling our service obligations, conducting our internal management and administration, executing our legal responsibilities, de-identifying or aggregating data, or as otherwise required by law.
As further described below, we collect personal information directly from individuals, from third parties, and automatically through your use of our Services.
Personal Information Collected Directly from You: The personal information we may collect from you depends on how you use our Services or otherwise interact or engage with us, but generally includes:
Personal Information Collected from Third Parties: We may collect personal information about you from third-party sources, such as public databases, joint marketing/promotional partners, social media platforms, or other third parties.
Personal Information Collected Automatically: We and our providers automatically collect and derive personal information related to your use of our Services and your interactions with us. Such information may include:
Generally, we collect, use, and otherwise process the personal information that we collect for the following purposes:
Generally, we disclose the personal information that we collect to provide our Services, respond to and fulfill your transactions or requests, as otherwise directed or consented to by you, and as follows:
We may use and disclose aggregate and other non-identifiable data related to our business and the Services for quality control, analytics, research, development, and other purposes. Where we use, disclose, or otherwise process de-identified data (data that is no longer reasonably linked or linkable to an identified or identifiable natural person, household, or personal or household device) we will maintain and use the information in de-identified form and not attempt to reidentify the information, except to determine whether our de-identification processes are reasonable and adequate pursuant to applicable privacy laws.
We and our providers use cookies, pixel tags, and other similar tracking technologies to automatically collect information about browsing activity, device type, and similar information within our Site and Services. This information, which may be considered personal information in some jurisdictions, is used, for example, to analyze and understand how you access, use, and interact with our Site and Services; to identify and resolve bugs and errors in our Site and Services; to assess, secure, protect, optimize, and improve the performance of our Site and Services; and for marketing, advertising, measurement, and analytics purposes. We may also de-identify and/or aggregate such information to analyze trends, administer our Site and Services, and gather broad demographic information for aggregate uses, and for any other lawful purposes.
Cookies: Cookies are alphanumeric identifiers used for tracking purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to support the security and performance of the Site and Services, or to allow us to track activity and usage data within and across our Site and Services.
Pixel Tags and Similar Technologies: Pixel tags (sometimes called web beacons or clear GIFs) are tiny graphics with a unique identifier, similar in function to cookies. We may use these tracking technologies to understand users’ activities, to help manage content and compile usage statistics, and in emails to let us know when they have been opened or forwarded so we can track response rates and gauge the effectiveness of our communications.
Local Storage Objects: Local storage is a web storage mechanism that allows us to store data on a browser that persists even after the browser window is closed. Local storage may be used by our web servers to cache certain information to enable faster loading of pages and content when you return to our Sites. You can clear data stored in local storage through your browser. Please consult your browser help menu for more information.
Analytics: We use analytics tools to evaluate usage and traffic on our Site and Services. These analytics providers use cookies, pixels, and other tracking technologies to collect usage data to provide us with reports and metrics that help us analyze, improve, and enhance performance and user experience.
Cross-Device Tracking: We and ad networks we work with may use the information we collect about you within our Site and Services, and on other third-party websites and services, to help us and these third parties identify other devices that you use (e.g., a mobile phone, tablet, other computer, etc.) to interact or engage with us or our Site and Services.
Do-Not-Track: Currently, our Services do not recognize web browser “Do-Not-Track” requests. You may, however, disable certain tracking as discussed below (e.g., by disabling cookies).
You have certain choices regarding our processing of your personal information, and we make available several ways for you to manage your preferences and privacy choices, as described below:
Marketing Communications: We may send periodic promotional and operational emails or other similar communications to you. You may change your preferences or unsubscribe by following the instructions provided to you in the communication. If you opt out of receiving promotional emails from us, we may still send you communications that you have requested to receive from us.
Cookie Settings: You can set your browser to block certain cookies or notify you when a cookie is set; you can also delete cookies. The “Help” portion of the toolbar on most browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to delete cookies. Visitors to our Site who disable cookies will be able to browse the Site, but some features may not function. If you visit our Site from a different device or from a different browser on the same device, you will need to apply your cookie settings for that browser and/or device as well.
Industry Ad Choice Programs: You can control how participating ad networks use the information that they collect about your visits to our Site and Services and those of third parties, to display more relevant targeted advertising to you. You can obtain more information and opt out of receiving targeted ads from participating ad networks at aboutads.info/choices (Digital Advertising Alliance).
Our Services are not designed for children. If we discover that a child has provided us with personal information, we will delete such information from our systems. If you are a parent or guardian and believe we have collected your child’s information in violation of applicable law, please contact us as set forth in Section 12: Contact Us.
We have implemented safeguards that are intended to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee security.
Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Notice, but instead is governed by the privacy notices of those third-party websites. We are not responsible for the information practices of such third-party websites.
We may make changes to this Notice from time to time, so please be sure to check back periodically. We will post updates to the Notice on the Site. If we make any material changes to this Notice, we will endeavor to provide you prior notice, such as by emailing or posting prominent notice on our Site.
USHP welcomes your questions and comments about your privacy or this Notice. Please contact us by emailing zoila [at] ushphealth.com
Residents of Virginia may have additional rights under the Virginia Consumer Data Protection Act (“VCDPA”), as described in this Section, subject to certain exceptions.
Consumer Rights: Residents of Virginia, may have additional rights under the VCDPA, subject to certain limitations, which may include:
You may submit a request to exercise most of your privacy rights under the VCDPA by emailing us at zoila [at] ushphealth.com. We will respond to your request as required under the VCDPA. When you submit a request, we will take steps to verify your identity and request by matching the information provided by you with the information we have in our records. In some cases, we may request additional information to verify your identity, or where necessary to process your request. If we are unable to verify your identity after a good faith attempt, we may deny the request. If your request is denied, we will explain the basis for the denial.
If we deny your request, you may appeal our decision according to the instructions we provide in our response.